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Hair Care

Hair Care Tips

Our hair is high quality and to protect your investment you will need to use quality products to keep your hair looking and feeling flawless.

Shampoo & conditioner: Nexus Ultimate Moisture

We recommend that you co-wash(conditioner only) your hair every 1-2 weeks

Here’s our step by step routine:

Detangle with a wide tooth comb or wig brush and part hair in 4 sections
Saturate hair with warm Luke water
Work with one section at a time
Lather 1 section with generous amount of shampoo/conditioner from ends to top
Use detangling brush to comb through hair
Repeat throughout your hair
Let hair air dry(only if you have time) or use a diffuser before bed.

Frequently asked questions

Cancellations are not permitted after 72 hours from the time of purchase. We are committed to ensuring our customers are completely satisfied with their hair extensions. If you are not satisfied, you may return your order under the following conditions:

- Returns must be initiated within 5 days of delivery.
- The hair extensions must be in their original, unused condition, and must not have been worn or damaged.

Please be aware that there are no returns, exchanges, or refunds for hair that has been worn, colored, bleached, or cut. This policy also applies to any bundles that have been unraveled.

Shipping costs for returns are the responsibility of the customer.

All orders will be delivered within 5-9 business days via USPS.

Please refer to the shipping and processing timelines outlined below:

Payment Processing: 1-4 business days
Order Fulfillment: 2 business days
Delivery:
- U.S. Orders: 2-3 business days
- International Orders: 6-10 business days

Each bundle weighs 3.2 - 3.5 oz

For a full install:

12" - 16" inches: 2 bundles
18" - 20" inches: 2-3 bundles
22"-30" inches: 3+ bundles depending on desired fullness

Raw hair extensions are made from 100% unprocessed human hair that has not been chemically treated or altered. This type of hair retains its natural cuticles, ensuring a more authentic look and feel. Raw hair extensions are known for their durability and ability to blend seamlessly with natural hair.

Country/Region

Country/Region

Hair Care

Frequently asked questions